Terms & Conditions (Rev 9/14)
Rates include VAT at 20% where applicable
Electricity & heating is included in the cost along with all bed linens and towels.
Rates are based on a 7 night stay from Friday to Friday. Shorter periods and mid-week arrivals may be arranged. Please ask for details.
Beds are made up for your arrival and each cottage is cleaned and carefully checked between lets.
Please arrive after 4.00p.m. and vacate your cottage by 10.00a.m.
All cottages are fully equipped.
We will hold any booking for 10 days whilst we await your booking form and deposit.
The balance payment is due 30 days before your arrival date.
If booking within 30 days of your arrival please send full holiday cost.
In the event that you are unable to take up your confirmed booking please advise us as soon as possible and we will do our best to re-let the cottage.
However if we are unable to re-let we reserve our right to the full amount of rental due.
Experience has shown that unfortunately it does sometimes happen that cancellation or curtailment of a holiday is unavoidable due to illness or other causes.
As this can be a very distressing event we strongly recommend that you insure against this.
The maximum number of persons accommodated in each cottage is clearly stated in the brochure and must not be exceeded. Extra beds in the form of 'Z' beds, where space allows, are available at a cost of £20.00
We have a NO SMOKING policy in all of our cottages and public buildings.
Guests are free to smoke outside or in the grounds.
The company, its employees and representatives shall not be liable to guests or third parties for any loss or damage to persons or third parties howsoever arising. Except for unloading, vehicles should be parked in the spaces assigned to the individual cottages but are left on the property at the vehicle owner's sole risk.
In the event of breakages or damage to our property and/or its contents caused by guests or any member of their party, full payment is required for the actual cost of replacement or repair. An additional charge for extra cleaning will be made after departure if a cottage is left in an unacceptable condition.
DOGS - £15 per week or part week per dog.
Dogs must be kept under their owners control at all times and must be kept on a leash around the cottages with no exceptions
Dogs are not allowed off the lead in the fields but they are free to run in the woods
Please clean up after your dog
Dogs cannot be left alone in the cottages under any circumstances
Failure to comply with the any of the above conditions will result in you and your guests being asked to leave Whitewells Farm immediately with no course for redress or refund of any monies paid